Refund policy

Feel assured, as we offer exchange / return for defective products or in the event that your product(s) sustain damage during shipping. Yet, please note that a mandatory requirement for replacing damaged products is to provide an unboxing video of the product. Our policy lasts 14 days from date of delivery. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To arrange an exchange / return or for any inquiries, please reach out to us via email at: namaste@sarvamkala.com

Or call us at +91-9041007822

Upon receiving and examining your return, we will proceed to initiate a refund to your original payment source or dispatch the replacement product as appropriate within 7 working days.